Batmail

Guide: Scam emails

Holiday scam emails copy delivery and order notices, and Batmail's checker reads the one you got.

Published: 5 November 2026

Last updated: 5 November 2026

The FTC says that if a message about an unexpected package tells you to click a link, you should not click it. A fake order confirmation or a payment problem uses the same push to a link or a phone number. Paste the email into Batmail’s checker below, or use the signs on this page.

The checker reads one suspicious email. Batmail reads your whole inbox overnight.

Paste the email into the checker and it reads it for the signs below.

The checker reads the sender address, the wording, any link address you paste with the email and what the email asks you to do. It gives a verdict, a risk score from 0 to 100, the exact wording behind each red flag and what to do next. It is free and needs no signup.

Batmail phishing email checker

Include the sender address and subject if you have them. Never paste a password or a one-time code, and do not open attachments to copy them.

A fake delivery notice, a fake order and a payment problem each ask for a click or a call.

Each kind borrows the name of a sender you already deal with. The table puts them side by side, with what the sender itself says about its real email.

Three kinds of holiday scam email, what each claims, what it asks you to do, and what the real sender says.
KindWhat it claimsWhat the real sender says
A fake delivery noticeWhat it claimsYour package is on hold, or a delivery failed, and you must pay a fee or confirm your address.What the real sender saysThe Postal Inspection Service says USPS does not notify customers of package delivery attempts by email, and would never email or text asking for payment or personal information.
A fake order confirmationWhat it claimsYou bought something you did not buy, and you must cancel by link or by calling a number.What the real sender saysAmazon says only legitimate purchases appear in your order history, and not to call numbers sent over text or email.
A payment problemWhat it claimsYour payment failed or your account is on hold, and you must update your details by link.What the real sender saysThe FTC says legitimate companies won't email or text with a link to update your payment information.

From Postal Inspection Service: Fake USPS Emails, read 5 November 2026.

From Postal Inspection Service: Don't Get Snowed by Holiday Scams, read 5 November 2026.

From Amazon: 6 tips to help you spot and avoid scams impersonating Amazon, read 5 November 2026.

From Trustworthy Shopping at Amazon: The latest scam trends from Amazon US, read 5 November 2026.

From FTC Consumer Advice: How To Recognize and Avoid Phishing Scams, read 5 November 2026.

Three steps check an email without clicking anything in it.

From FTC Consumer Advice: Fake shipping notification emails and text messages, read 5 November 2026.

From Amazon: 6 tips to help you spot and avoid scams impersonating Amazon, read 5 November 2026.

A payment-problem email with a link to fix it is the kind the FTC says legitimate companies do not send.

The FTC says phishing messages often claim there is a problem with your account or your payment information, when there is not, and that legitimate companies won’t email or text with a link to update your payment information. Its advice is to contact the company using a phone number or website you know is real, and not the information in the email.

  1. Do not use the link or the number in the email. Open the company’s app, or type its address into your browser yourself.
  2. Look at your account there. If there is a payment problem, it shows there.
  3. Paste the email into the checker at the top of this page if you want a second read of the sender and the wording.

From FTC Consumer Advice: How To Recognize and Avoid Phishing Scams, read 5 November 2026.

Report a fake email where its sender or the FTC takes reports, then delete it.

The FTC says to report phishing at ReportFraud.ftc.gov and to forward a phishing email to the Anti-Phishing Working Group at reportphishing@apwg.org. A fake USPS email goes to spam@uspis.gov, and a fake Amazon message to Amazon’s ReportAScam page. In Gmail you can also choose More next to Reply, then Report phishing. If you already clicked, the FTC says to update your computer’s security software, run a scan and remove what it finds.

From FTC Consumer Advice: How To Recognize and Avoid Phishing Scams, read 5 November 2026.

From Gmail Help: Avoid & report phishing emails, read 5 November 2026.

These are the questions people ask next.

How do I tell a fake delivery email from a real one?

The FTC says that if a message about an unexpected package tells you to click a link, you should not click. If it might be real, contact the shipping company using a phone number or website you know is real, or go to the site where you bought the item and look up the shipping status there.

Do real companies email me to update my payment information?

The FTC says legitimate companies won't email or text with a link to update your payment information. An email that says your payment failed and sends you to a link to fix it is the kind the FTC's phishing page describes.

Where do I report a holiday scam email?

In Gmail, open the message, choose More next to Reply, then Report phishing. The FTC takes reports at ReportFraud.ftc.gov and asks you to forward a phishing email to reportphishing@apwg.org. A fake USPS email goes to spam@uspis.gov, and a fake Amazon message to Amazon's ReportAScam page.

What does the checker look at in an email?

The sender address, the links you paste with the email, the wording, any pressure to act fast and what the email asks you for. It returns a verdict, a risk score from 0 to 100, the exact wording behind each red flag and what to do next.

Is it safe to paste a suspicious email into the checker?

Paste the text of the message and nothing else: never a password or a one-time code, and do not open an attachment to copy it. The checker reads text only, so there is nothing in the email you need to click.

Every step on this page comes from these official pages.

A rule in plain English can send emails like this to spam while you sleep.

Batmail reads every email that lands overnight and runs the rules you wrote in plain English. A rule such as “looks like a scam” can send a message to spam, and Batmail writes down the reason for each action. Scout is free on one inbox, no card required.