Batmail

Guide: Scam emails

A Wells Fargo email that asks you to install a support tool is fake, and Batmail's checker reads it for you.

Published: 7 November 2026

Last updated: 7 November 2026

Wells Fargo says it will never ask you to download software or to screen share with it, and never ask you to move money to anyone, yourself included. So an email that tells you to install a support tool is fake. Paste it into Batmail’s checker below, or use the signs on this page.

The checker reads one suspicious email. Batmail reads your whole inbox overnight.

Paste the Wells Fargo email into the checker and it reads it for the signs below.

The checker reads the sender address, the wording, any link address you paste with the email and what the email asks you to do. It gives a verdict, a risk score from 0 to 100, the exact wording behind each red flag and what to do next. It is free and needs no signup.

Batmail phishing email checker

Include the sender address and subject if you have them. Never paste a password or a one-time code, and do not open attachments to copy them.

A fake Wells Fargo email says your card is paused, then asks you to install a support tool.

Wells Fargo says scammers may cite fraud, illegal activity or an investigation, and may threaten frozen funds or account closure. It also says they often disguise screen sharing as a security step or a verification process. The email below is invented, and each number is one of the signs.

From Wells Fargo: Tips to Avoid Bank Imposter Scams, read 7 November 2026.

From Wells Fargo: How to Spot, Avoid, and Report Phishing Scams, read 7 November 2026.

Read the sender's address from the right, because the last two parts say who owns it.

Anyone can put “Wells Fargo” in front of an address. The part to read is the domain, after the @ in a sender or after the https:// in a link. Read it from the right: the last two parts name the owner, and everything in front of them is only a label the owner chose. Wells Fargo’s fraud pages are at www.wellsfargo.com, and the owner of that address is wellsfargo.com.

From Wells Fargo: Tips to Avoid Bank Imposter Scams, read 7 November 2026.

Wells Fargo says it will never ask you to move money, share your screen or rush you.

Wells Fargo’s page on bank imposter scams lists what it says it will never do. A fake security alert breaks at least one of these rules.

Four questions to ask of a message that says it is from Wells Fargo, what Wells Fargo says about each, and what a fake one does.
QuestionWhat Wells Fargo saysWhat a fake Wells Fargo email does
Will it ask me to move money?What Wells Fargo saysWells Fargo says it will never ask you to move or send money to anyone, including yourself. That covers requests framed as refunds, reversals or protecting your money.What a fake Wells Fargo email doesTells you to move your balance to a "safe" place.
Will it ask me to install software or share my screen?What Wells Fargo saysWells Fargo says it will never ask you to download this type of software or to screen share with it.What a fake Wells Fargo email doesAsks you to install a "support tool" so an agent can look at your account.
Will it ask for my password or a one-time code?What Wells Fargo saysWells Fargo says its employees will not initiate contact and ask for your password. For a one-time code you did not ask for, it says not to use or share it.What a fake Wells Fargo email doesAsks you to read out the code it texts you.
Will it rush me?What Wells Fargo saysWells Fargo says legitimate organizations like it will never rush you or prevent you from ending a call.What a fake Wells Fargo email doesA short deadline, or repeated calls.

From Wells Fargo: Tips to Avoid Bank Imposter Scams, read 7 November 2026.

From Wells Fargo: How to Spot, Avoid, and Report Phishing Scams, read 7 November 2026.

A bank imposter call follows a pattern, and ending the call breaks it.

Wells Fargo names three kinds of fake message: phishing is a fake email, smishing is a fake text and vishing is a fake phone call. The example email above points to the third kind, because it ends with an agent who will call. Wells Fargo says vishing attempts often come outside normal business hours and may involve repeated calls to create urgency.

From Wells Fargo: Tips to Avoid Bank Imposter Scams, read 7 November 2026.

From Wells Fargo: How to Spot, Avoid, and Report Phishing Scams, read 7 November 2026.

Five steps tell you whether a Wells Fargo email is real without clicking anything.

  1. Leave the button and every link alone. Wells Fargo says not to click links, scan QR codes or open attachments from unknown senders.
  2. Read the sender’s address from the right, as in the picture above. Wells Fargo says legitimate emails include wellsfargo.com in the address, and to hover over links before clicking.
  3. Never install software, share your screen or read out a code. If a call feels wrong, Wells Fargo says to end the call immediately and call the number on the back of your card.
  4. Paste the email into the checker at the top of this page for a second read.
  5. If you did not respond, forward the message to reportphish@wellsfargo.com. Wells Fargo warns that some forwarded messages may be rejected, and says to delete the email or text if that happens. In Gmail you can also choose More next to Reply, then Report phishing.

Steps from Wells Fargo: How to Spot, Avoid, and Report Phishing Scams, read 7 November 2026.

Steps from Gmail Help: Avoid & report phishing emails, read 7 November 2026.

If you clicked or shared account details, Wells Fargo says to call it right away.

Wells Fargo gives two numbers on two pages. Its phishing page says that if you clicked a suspicious link or shared information tied to your Wells Fargo account, you should call 1-866-867-5568. Its bank imposter page says that if you sent a payment to, or shared personal account information with, someone claiming to be from Wells Fargo, you should call 1-800-869-3557 immediately.

From Wells Fargo: How to Spot, Avoid, and Report Phishing Scams, read 7 November 2026.

From Wells Fargo: Tips to Avoid Bank Imposter Scams, read 7 November 2026.

From FTC Consumer Advice: What To Do if You Were Scammed, read 7 November 2026.

From FTC Consumer Advice: How To Recognize and Avoid Phishing Scams, read 7 November 2026.

The same checks work on other bank emails.

A security alert can borrow the name of any bank. The guide to fake Chase emails covers a fraud alert that asks you to move money, and the guide to fake Bank of America emails covers an email that tells you not to call. The holiday scam emails guide puts the kinds side by side.

These are the questions people ask next.

How can I tell a real Wells Fargo email from a fake one?

Wells Fargo says legitimate Wells Fargo emails will include wellsfargo.com in the address. It says to hover over links before clicking, to avoid numbers or links you do not recognize, and not to click links, scan QR codes or open attachments from unknown senders.

Will Wells Fargo ever ask me to move money?

No. Wells Fargo says it will never ask you to move or send money to anyone, including yourself, and that this covers requests framed as refunds, reversals or protecting your money. It says never to wire money, send money with Zelle or a Venmo payment, or withdraw cash at the direction of a bank employee.

Will Wells Fargo ask me to install software or share my screen?

No. Wells Fargo says it will never ask you to download that type of software or to screen share with them, and names AnyDesk, TeamViewer, QuickSupport and Zoom as examples. It says scammers often disguise screen sharing as a security step or a verification process.

Where do I report a fake Wells Fargo email or text?

If you did not respond, Wells Fargo says to forward the message to reportphish@wellsfargo.com. It warns that some forwarded messages may be rejected by its server, and says to delete the suspicious email or text if that happens. In Gmail you can also open the message, choose More next to Reply, then Report phishing.

What if the caller ID says Wells Fargo?

Wells Fargo says scammers can spoof phone numbers to show Wells Fargo on your caller ID, and that you should not rely on caller ID. It says to end the call immediately and contact the bank by calling the number on the back of your card.

What should I do if I clicked or shared information?

If you clicked a suspicious link or shared information tied to your Wells Fargo account, its phishing page says to call 1-866-867-5568. If you sent a payment to, or shared account information with, someone claiming to be from Wells Fargo, its bank imposter page says to call 1-800-869-3557 immediately.

Every step on this page comes from these official pages.

A rule in plain English can send emails like this to spam while you sleep.

Batmail reads every email that lands overnight and runs the rules you wrote in plain English. A rule such as “looks like a scam” can send a message to spam, and Batmail writes down the reason for each action. Scout is free on one inbox, no card required.