The checker reads one suspicious email. Batmail reads your whole inbox overnight.
Paste the Amazon email into the checker and it reads it for the signs below.
The checker reads the sender address, the wording, any link address you paste with the email and what the email asks you to do. It gives a verdict, a risk score from 0 to 100, the exact wording behind each red flag and what to do next. It is free and needs no signup.
Batmail phishing email checker
A fake Amazon order email names a purchase you did not make and gives you a way to cancel it.
Amazon’s page on scam trends lists, among the most common tactics, “fake order confirmations, shipping notifications, and refund offers designed to look like legitimate purchase updates”. The email below is invented, and each number is one of the signs.
Example
Hello customer,
Thank you for your order. Order 000-0000000-0000000: 1 x Laptop, 15-inch. Order total: $849.99.
Your card ending in 4321 will be charged within 24 hours.
Did not place this order? Call our fraud desk now on 1-800-555-0199, or cancel it with the button below.
The button says amazon.com/your-orders
The sender's address is not at amazon.com.
The name says Amazon, but the part after the @ belongs to someone else. The guide to stopping Amazon emails quotes Amazon’s help page on which addresses are genuine.
An order you never placed.
Amazon says only legitimate purchases appear in your order history.
A deadline for the charge.
Amazon says to be wary of false urgency, because scammers create a sense of urgency to persuade you to do what they are asking.
A phone number to call.
Amazon says not to call numbers sent over text or email.
A button that says amazon.com and goes somewhere else.
Google says that if a link's address does not match its description, it might lead to a phishing site.
From Trustworthy Shopping at Amazon: The latest scam trends from Amazon US, read 5 November 2026.
From Amazon: 6 tips to help you spot and avoid scams impersonating Amazon, read 5 November 2026.
From Gmail Help: Avoid & report phishing emails, read 5 November 2026.
Read the sender's address from the right, because the last two parts say who owns it.
Anyone can put “Amazon” in front of an address. The part to read is the domain, after the @. Read it from the right: the last two parts name the owner, and everything in front of them is only a label the owner chose.
Read the domain from the right
amazon.com
From AmazonOwned by amazon.com.
amazon.account-review.example
Not from AmazonOwned by account-review.example. amazon is only a label in front of it.
amazon-order-desk.example
Not from AmazonOwned by amazon-order-desk.example. The name has Amazon in it, but the owner is someone else.
Your Orders and Message Center show in a minute whether Amazon sent it.
The check
- The email says
You ordered a laptop for $849.99.
Nothing in the email proves it.
- You open Amazon yourself
The app, or amazon.com typed into your browser.
Not the button, and not the phone number.
- Your Orders says
No such order, so the email is fake.
Amazon says only legitimate purchases appear in your order history.
- Do not use the email. Open the Amazon Shopping app, or type
amazon.cominto your browser. Amazon says to go to Amazon.com or the app directly to confirm purchase history and account information before taking any action. - Open Your Orders. Amazon says only legitimate purchases appear in your order history, so an order that is not listed there is not a real one, and the email that named it is fake.
- Open Message Center under Your Account. Amazon says legitimate messages from Amazon appear there.
- Paste the email into the checker at the top of this page for a second read of the sender, the links and the ask.
- Report it. Amazon’s self-service tool and its ReportAScam page on Amazon.com take the report, and if you are not a customer, Amazon says you can send the message to
reportascam@amazon.com. In Gmail you can also choose More next to Reply, then Report phishing.
From Trustworthy Shopping at Amazon: The latest scam trends from Amazon US, read 5 November 2026.
From Amazon: 6 tips to help you spot and avoid scams impersonating Amazon, read 5 November 2026.
Amazon says it will not ask for payment by phone or email, or in gift cards.
These are Amazon’s own words about what it will and will not do. Any email that does one of them is not from Amazon.
| Amazon says | What to do when an email asks |
|---|---|
| We will not ask for payment over the phone or email. | What to do when an email asksClose the email. Pay and cancel only in the app or on the website you opened yourself. |
| We will not call and ask you to make a payment or bank transfer on another website. | What to do when an email asksDo not follow a link to pay somewhere else. |
| We will never ask you to purchase a gift card. | What to do when an email asksStop if an email or a caller asks for one. |
| Amazon will not ask you to download or install any software to connect with customer service. | What to do when an email asksDo not install anything an email or a caller sends, including remote-access tools. |
| Do not call numbers sent over text or email, or found in online search results. | What to do when an email asksCall nothing from the email. Use the app or website you opened yourself. |
From Amazon: 6 tips to help you spot and avoid scams impersonating Amazon, read 5 November 2026.
Amazon says the most common tactic it saw was a phone call asking for card details to pay for an order.
Amazon’s scam trends page says the most common tactic last year was a phone call asking customers for credit card details to pay for a recent order. The FTC describes the same scam: it starts with a call or text about a suspicious charge on your Amazon account, and the caller tells an elaborate story about fraud using your identity that ends with you draining your bank or retirement accounts. Scammers spoof their phone number to make it look like Amazon is calling.
How the phone version runs
- A message
A charge or an order you do not recognize, and a number to call.
The FTC says the scam starts with a call or text about a suspicious charge on your Amazon account.
- A caller with a story
An elaborate story about fraud using your identity.
The FTC says scammers spoof their number so it looks like Amazon is calling.
- A request for money
Card details to pay for an order, or a transfer to protect your accounts.
Amazon names card details for a recent order. The FTC says the story ends with you draining your bank or retirement accounts.
The FTC’s advice is to log in through the website or app, and not to call back the number that called you or one left in a text message or voicemail. It adds that no one legitimate will tell you to keep it a secret.
From Trustworthy Shopping at Amazon: The latest scam trends from Amazon US, read 5 November 2026.
From FTC Consumer Advice: Did you get a call or text about a suspicious purchase on Amazon? It's a scam, read 5 November 2026.
If you called, clicked or paid, stop, contact Amazon yourself and follow the FTC's steps.
Amazon says it is safest to stop engaging with the potential scammer and contact it directly through the Amazon app or website. What else to do depends on what you already did.
What to do depends on what you did
You only read it.
Report it on Amazon's ReportAScam page, then delete it.
You clicked the link or called the number.
Stop talking to them and contact Amazon through its app or website. If something may have downloaded, update your computer's security software, run a scan and remove what it finds.
You gave card or bank details, or sent money.
Follow the steps at IdentityTheft.gov for what you shared, get your credit report for free and look for accounts you do not recognize. Do not move money to protect it from fraud.
From Amazon: 6 tips to help you spot and avoid scams impersonating Amazon, read 5 November 2026.
From FTC Consumer Advice: Did you get a call or text about a suspicious purchase on Amazon? It's a scam, read 5 November 2026.
From FTC Consumer Advice: How To Recognize and Avoid Phishing Scams, read 5 November 2026.
Amazon's real marketing emails and the other holiday scams have guides of their own.
To switch off Amazon’s real promotional emails without missing order updates, see the guide to stopping Amazon emails. For the other kind of fake notice, see the guide to fake USPS emails, and for all of them side by side, the holiday scam emails guide.
These are the questions people ask next.
How can I tell if an Amazon order confirmation email is fake?
Open Amazon yourself, in the app or on amazon.com and not from the email, and look in Your Orders. Amazon says only legitimate purchases appear in your order history. It also says Message Center, under Your Account, holds the messages that really came from Amazon.
Should I call the phone number in an Amazon order email?
No. Amazon says not to call numbers sent over text or email, or found in online search results, and the FTC says not to call back a number from a voicemail or text message. Open the Amazon app or website yourself instead.
Does Amazon ask for payment or gift cards by email?
No. Amazon says it will not ask for payment over the phone or email, will not call and ask you to pay or transfer money on another website, and will never ask you to buy a gift card.
Where do I report a fake Amazon email?
Amazon points customers to its self-service tool and its ReportAScam page on Amazon.com. If you are not a customer, it says you can send the suspicious message to reportascam@amazon.com. In Gmail you can also open the message, choose More next to Reply, then Report phishing.
What do I do if I called the number or paid?
Stop talking to them and contact Amazon directly through its app or website. If you gave card or bank details, the FTC points you to IdentityTheft.gov for the steps that match what you shared, and says to get your credit report for free and look for accounts you do not recognize. It also says not to move money to protect it from fraud.
Does the checker know what I ordered?
No. It reads only the text you paste, so it cannot see your Amazon account or your orders. Your Orders is where an order is confirmed. The checker is the second read on the email's sender, links, wording and ask.
Every step on this page comes from these official pages.
Read on . Spot a step that has changed? Email support@batmail.ai and we will fix it.
- Amazon: 6 tips to help you spot and avoid scams impersonating Amazon
- Trustworthy Shopping at Amazon: The latest scam trends from Amazon US
- FTC Consumer Advice: Did you get a call or text about a suspicious purchase on Amazon? It's a scam
- FTC Consumer Advice: How To Recognize and Avoid Phishing Scams
- Gmail Help: Avoid & report phishing emails