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Guide: Scam emails

A Social Security email that says your statement is ready to download is fake, and Batmail's checker reads it for you.

Published: 8 November 2026

Last updated: 8 November 2026

Social Security’s inspector general says official Social Security email addresses end in .gov, and that emails claiming your statement is ready to download are not from Social Security. Paste the email into Batmail’s checker below, or use the signs on this page.

The checker reads one suspicious email. Batmail reads your whole inbox overnight.

Paste the Social Security email into the checker and it reads it for the signs below.

The checker reads the sender address, the wording, any link address you paste with the email and what the email asks you to do. It gives a verdict, a risk score from 0 to 100, the exact wording behind each red flag and what to do next. It is free and needs no signup.

Batmail phishing email checker

Include the sender address and subject if you have them. Never paste a password or a one-time code, and do not open attachments to copy them.

A fake Social Security email says your statement is ready, attaches a file and threatens to suspend your number.

Social Security’s inspector general warns of emails that falsely claim to give access to your Social Security statement, and of another email that claims your number will be suspended within 24 hours. The email below is invented and blends the two, and each number is one of the signs.

From SSA Office of the Inspector General: Surge in fraudulent Social Security statement emails, read 8 November 2026.

From SSA Office of the Inspector General: Unexpected letter, text or email, think scam first, read 8 November 2026.

Read the sender's address from the right, because the last two parts say who owns it.

Anyone can put “Social Security” in front of an address. The part to read is the domain, after the @ in a sender or after the https:// in a link. Read it from the right: the last two parts name the owner, and everything in front of them is only a label the owner chose. Social Security’s inspector general says official Social Security communications originate from email addresses ending in .gov, and lists a sender address that does not end in .gov as a sign of a fake. The address of Social Security’s own site is ssa.gov, so the owner of www.ssa.gov is ssa.gov.

From SSA Office of the Inspector General: Surge in fraudulent Social Security statement emails, read 8 November 2026.

Social Security's inspector general lists the signs of a fake statement email.

The Social Security Office of the Inspector General publishes scam alerts. They give short rules for the emails and messages that use Social Security’s name.

Five questions to ask of a message that says it is from Social Security, what the inspector general says about each, and what a fake does.
QuestionWhat the inspector general saysWhat a fake does
Where does a real message come from?What the inspector general saysOfficial Social Security communications originate from email addresses ending in .gov.What a fake doesComes from an address that does not end in .gov.
Will Social Security email me a statement to download?What the inspector general saysEmails claiming your Social Security statement is ready to download are not from the Social Security Administration. To access or set up your account, go directly to ssa.gov/myaccount.What a fake doesSays your statement is ready and gives a link or an attachment.
Will Social Security threaten to suspend my number?What the inspector general saysThe inspector general describes a scam email that claimed a number would be suspended within 24 hours, and says its office will never send letters like this. It lists a threat of suspension or arrest among the signs of a scam.What a fake doesGives you 24 hours before your number is suspended.
Is the message urgent or frightening?What the inspector general saysThe inspector general lists messages creating urgency or pressure to act immediately, and threats, demands or deadlines, as signs of a scam.What a fake doesTells you to respond within hours.
Does it look official?What the inspector general saysThese emails use official-looking language, logos, colors and formatting to mislead recipients.What a fake doesLooks official in every way except the sender's address.

From SSA Office of the Inspector General: Surge in fraudulent Social Security statement emails, read 8 November 2026.

From SSA Office of the Inspector General: Unexpected letter, text or email, think scam first, read 8 November 2026.

From SSA Office of the Inspector General: Unexpected call or message, think scam first, read 8 November 2026.

To check a Social Security email, delete it and go to ssa.gov/myaccount yourself.

The inspector general says not to click links or open attachments in unsolicited messages, and to go directly to ssa.gov/myaccount to access or set up your Social Security account. Its general advice is short: Stop. Think scam. Talk to someone you trust before paying.

From SSA Office of the Inspector General: Surge in fraudulent Social Security statement emails, read 8 November 2026.

From SSA Office of the Inspector General: Unexpected call or message, think scam first, read 8 November 2026.

Five steps tell you whether a Social Security email is real without clicking anything.

  1. Leave the button and every attachment alone. The inspector general says not to click links or open attachments in unsolicited messages, and not to respond or provide personal information.
  2. Read the sender’s actual address from the right, as in the picture above. The inspector general says official Social Security email addresses end in .gov.
  3. Go directly to ssa.gov/myaccount to see your account, as the inspector general says, instead of using anything in the email.
  4. Paste the email into the checker at the top of this page for a second read.
  5. Delete the email and report it. The inspector general says to report to oig.ssa.gov/report. In Gmail you can also choose More next to Reply, then Report phishing.

Steps from SSA Office of the Inspector General: Surge in fraudulent Social Security statement emails, read 8 November 2026.

Steps from Gmail Help: Avoid & report phishing emails, read 8 November 2026.

If you clicked or shared information, the inspector general says to stop contact and call your financial institutions.

After a click or a reply, the inspector general says to stop all communication with the suspected scammer and to contact financial institutions to protect your accounts. It says to report to the Office of the Inspector General, to file a complaint with the FBI’s Internet Crime Complaint Center and to report the scam to the FTC, and to contact local law enforcement if you lose money.

From SSA Office of the Inspector General: Surge in fraudulent Social Security statement emails, read 8 November 2026.

From FTC Consumer Advice: What To Do if You Were Scammed, read 8 November 2026.

From FTC Consumer Advice: How To Recognize and Avoid Phishing Scams, read 8 November 2026.

The same checks work on other government emails.

A message that threatens you can borrow the name of any agency. The guide to fake IRS emails covers a notice that asks for payment, and the guide to fake Medicare emails covers a message that asks for your Medicare Number. The holiday scam emails guide puts the kinds side by side.

These are the questions people ask next.

How can I tell a real Social Security email from a fake one?

Social Security's Office of the Inspector General says official Social Security communications originate from email addresses ending in .gov. It lists sender addresses that do not end in .gov, links or attachments labeled as statements or documents, official-looking logos and formatting, and messages that create urgency as signs of a fake.

Does Social Security email a statement to download?

In February 2026 the inspector general warned of a surge in fraudulent emails that falsely claim to provide access to your Social Security statement. It says these emails are not from the Social Security Administration, and that to access or set up your Social Security account you should go directly to ssa.gov/myaccount.

Will Social Security suspend my Social Security number?

A threat to suspend your number is a sign of a scam. The inspector general describes a scam email with the subject "Alert: Social Security Account Issues Detected" and an attachment claiming your number will be suspended within 24 hours, and says its office will never send letters like this. It lists a threat of suspension or arrest among the signs of a scam.

Can a scammer use a real Social Security employee's name?

Yes. The inspector general says the scammer in that email impersonates an SSA employee and may use a real employee's name to request personal information. A name on a message is not proof of who sent it.

How do I report a fake Social Security email?

The inspector general says to delete it immediately and report it. It points to oig.ssa.gov/report for the Office of the Inspector General, ic3.gov for the FBI's Internet Crime Complaint Center, and the Federal Trade Commission. In Gmail you can also choose More next to Reply, then Report phishing.

What if I clicked a link or shared information?

The inspector general says to stop all communication with the suspected scammer, contact your financial institutions to protect your accounts, and contact local law enforcement if you lose money. IdentityTheft.gov lists the steps that match the information you shared.

Every step on this page comes from these official pages.

A rule in plain English can send emails like this to spam while you sleep.

Batmail reads every email that lands overnight and runs the rules you wrote in plain English. A rule such as “looks like a scam” can send a message to spam, and Batmail writes down the reason for each action. Scout is free on one inbox, no card required.