Terms of Service

Batmail is an automated email assistant. Overnight, it reads email that arrives in the mailboxes you connect, evaluates it against rules you write in plain English, applies labels, performs the actions your rules specify (archive, star, label, forward, reply), and produces a morning roundup. Batmail currently supports Gmail accounts connected via Google OAuth.

• You must have the right to connect each mailbox you connect.
• You are responsible for keeping your Google account secure.
• You are responsible for the rules you write. When you create a rule with an action, including sending replies or forwarding email, you authorize Batmail to perform that action on your behalf whenever an email matches. Email sent by your rules is sent from your address and is treated as sent by you.

Don't use Batmail to send spam or bulk unsolicited email, to harass anyone, to violate law, to infringe others' rights, or to probe or disrupt the service. Don't connect mailboxes you don't control. We may suspend accounts that do any of this.

Batmail uses AI to interpret your rules and your email. AI makes mistakes: an email may be mislabeled, archived when it mattered, or matched to the wrong rule. The morning roundup exists so you can review what happened: every decision is logged and reversible where the underlying action allows it. You should review the roundup regularly and not rely on Batmail as the sole safeguard for critical correspondence.

Billing is live, and only you can start it. Creating an account, connecting your first inbox and staying on Scout are free and never ask for a card. Subscribing to Night Shift takes you to our payment provider, Stripe, and charges the card you enter immediately: there is no trial period and no grace period. No other action in the product can begin a charge.

• Scout is free and covers one connected inbox. That inbox allowance is enforced: connecting a second inbox is refused until you upgrade or disconnect the first, and an account holding more inboxes than its plan allows is patrolled oldest-first, with the remainder skipped until it is resolved. Nothing is deleted or disconnected on your behalf.
• Night Shift is $12 per inbox per month, with a published fair-use line of 1,000 triaged emails per inbox per month and overage at $2 per additional 500. That overage is not currently metered or billed automatically, so passing the line does not itself charge you. We will give notice before that changes.

Paid plans bill monthly in advance and overage in arrears. You can upgrade, downgrade, or cancel at any time; cancellation stops billing at the end of the current period. We will give notice before any price change affects you.

You can stop using Batmail whenever you like: disconnect your mailboxes and delete your account, and your data is removed as described in the privacy policy. We may suspend or terminate accounts that violate these terms, with notice where practical.

Batmail is provided “as is” without warranties of any kind, express or implied. To the maximum extent permitted by law, Batmail and its operators are not liable for indirect, incidental, special, or consequential damages (including missed emails, lost opportunities, or actions taken by rules you configured), and our total liability for any claim is limited to the amount you paid us in the twelve months before the claim arose.

If we make a material change to these terms, we will email account holders before it takes effect and update the date at the top of this page. Continuing to use Batmail after a change takes effect means you accept it.

Questions about these terms: support@batmail.ai.