SaneBox reviews

SaneBox is rated 4.8 on Trustpilot, and its complaints are about price and training the filter.

The public ratings, linked and dated, and the points that keep coming up in what SaneBox users write.

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The short answer

SaneBox is rated 4.8 from 758 reviews on Trustpilot, where 96% give 5 stars, and 4.6 from 649 ratings on the App Store.
Users like how much time it saves and the daily digest; the complaints are about the price and how long it takes to train.
Batmail is free on one Gmail inbox, and its rules work from the first night because you write them yourself.

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The ratings

This is how SaneBox is rated on the sites people check.

Each score is linked to its source and dated.

Trustpilot4.8/ 5758 reviewsRead 13 October 2026

App Store4.6/ 5649 ratingsRead 13 October 2026

96% of SaneBox's 758 Trustpilot reviews give 5 stars, and 1% give 1 star.

The App Store app averages 4.6 from 649 ratings.

This is how SaneBox's Trustpilot reviews split by stars.

96%5 stars
3%2 to 4 stars
1%1 star

SaneBox on Trustpilot

What users say

The same few points come up again and again in public reviews.

Summarised in our words, with a link to where each one is said.

What people like

It saves hours by moving low-priority mail out of the inbox.
SaneBox on Trustpilot
The daily digest shows what was filed, so nothing important is missed.
SaneBox on Trustpilot
Long-time users say it has run quietly for years.
SaneBox on Trustpilot

What people complain about

The price, especially for every feature on the Dinner plan.
SaneBox on Trustpilot SaneBox pricing
On Batmail: Batmail is free on one inbox, and Night Shift is $12 an inbox with every feature.
Training it takes time, and mail it has not learned yet ends up in the wrong folder.
SaneBox on the App Store
On Batmail: You write a Batmail rule as a sentence, and it runs from the first night.
Every email from a sender is treated the same, so a wanted one can land with the mail you trained out.
SaneBox on the App Store
On Batmail: A Batmail rule can act on what the email says, not only on who sent it.

The Batmail activity log: each overnight action with the rule that fired, the written reason, and an undo button. — The difference from a folder: every decision carries the reason it was made, and the reversible ones carry an undo. Screenshot of Batmail, on sample data.

Questions

These are the questions people ask before they decide.

Is SaneBox any good?

Its users think so: SaneBox is rated 4.8 from 758 reviews on Trustpilot, with 96% giving 5 stars, and 4.6 on the App Store. The complaints that do come up are about the price and the time it takes to train.

Is SaneBox worth the money?

For filtering on Outlook, iCloud or IMAP, many users say yes. On Gmail, Batmail sorts one inbox for $0 and every feature costs $12 an inbox a month, against $26.58 a month billed yearly for SaneBox Dinner.

Is SaneBox safe?

SaneBox's core filter works from headers and how you treat each sender. Batmail reads message text to run your rules and write your roundup, never sells your data, and never uses your mail to train AI models.

Try the night shift on one inbox, free

Scout is free on one inbox, no card required, and your first morning roundup lands tomorrow.

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Everything on this page comes from these sources.

Read on 13 October 2026. If something here is out of date, email support@batmail.ai and we will correct it.